Workplace Violence and The Good Samaritan

Description

No organization, large or small, public or private, for-profit or in the nonprofit sector, can assume that it will be immune to the wide range of disturbing, threatening, and violent conduct that falls within the broad definition of “workplace violence.” All organizations ultimately carry a responsibility, both for humanitarian and legal reasons, to protect employees and others who interact with the workplace to the fullest practical extent by taking measures to detect threats at the earliest possible moment, engage in effective intervention through careful Incident Management, and mitigate consequences should violence erupt. This course aims to provide responsible conflict management skills to all employees so that they can detect and avoid conflict early on, defuse and de-escalate when safe, and defend themselves when all else fails.